Privacy Policy

Updated at 2024-10-30

VideoAi (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by VideoAi.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, VideoAi. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

What Information Do We Collect?

We collect information from you when you use our photo filters:

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

How do we process the photos submitted by our users?

VideoAi never uses your photos for any purpose other than providing you with an ML filter output. We don’t process or store any facial, physical, or distinctive features of user inputs beyond what is necessary to enhance your photos and videos or create AI avatars. Photos are temporarily stored on the device or a third-party API provider, where filters are applied, and then deleted after the output is delivered to the end user.

Face Data Processing: When you upload images for enhancement or AI avatar generation, we temporarily store face data and automatically delete it once the enhancement process is complete or the AI-generated avatars are delivered. In no instance do we process face data for identification or authentication purposes.

As regards to the Magic Avatar feature, we temporarily store user data for the purpose of online processing, and the submitted photos, along with the associated face data, are automatically deleted forever after the AI results are generated. VideoAi has the right to store the AI generated avatars for advertising, marketing, analytical and other business purposes.

When does VideoAi use end user information from third parties?

VideoAi will collect End User Data necessary to provide the VideoAi services to our customers.

End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When does VideoAi use customer information from third parties?

We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a VideoAi customer, we receive information from a third party that provides automated fraud detection services to VideoAi. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the app, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through the app. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

For certain features such as the Caricature filter and AI Headshot filter, we may share your RGB image and face data with a trusted third-party API provider to apply the necessary machine learning filters. The API stores the images temporarily for processing purposes, and they are deleted after the filter is applied.

Face Data Sharing: When you upload images for AI avatar generation or photo enhancement, we may share your face data with our trusted third-party providers for processing. These providers are contractually obligated to delete your data immediately after processing.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the app in a shared location, and type of the device used to visit the app. They may aggregate information about our advertising and what you see on the app and then provide auditing, research and reporting for us and our advertisers. We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.